Community Moderator

We are a new fertility website, www.fertilitywise.com We ensure evidence-based research is available in easy-to-read articles, explaining the latest and greatest in research development surrounding fertility. We also provide an active community that is moderated to ensure that we have the best community in a safe and ad-free environment. Our company ethos revolves around a passion for factual and scientific information that helps patients with their fertility-related decision-making.

We are looking for an individual to join our social media team, someone to post/share/TikTok and gram to raise awareness on fertility issues and about our website.

Job Responsibilities

Monitor and review member-generated content in our private community to ensure compliance with our community guidelines.

Provide timely feedback to our membership and focus on a positive inclusive community.

Assist the membership with their questions by providing references to our reference library of medically reviewed articles.

Spark dialogue within the community. Collaborate with cross-functional teams to develop and implement strategies for enhancing user engagement and fostering a strong sense of community.

Identify and escalate any potential issues or trends in user behavior that may impact the online community atmosphere and/or brand reputation.

Who are we looking for?

This role is suitable for someone with the following qualifications:

• An individual with outstanding writing skills and communication skills.
• An understanding of current events in the news and their importance.
• An individual who knows how to bring together new people and ensure a memorable social experience.
• You are passionate about evidence-based research and ensuring that we dispel misinformation on the internet.
• Ease, comfort, and expertise with all social media types.
• Attention to detail is your passion.
• Organizational and communication skills are important to the role. This includes strong project management skills.
• Team player with a willingness to pitch in and support others when necessary. Able to balance priorities. You can work independently and with a wider team.
• Education level should be at the bachelor's level and/or a master’s degree. Marketing, Business, Communications is preferred.

Other details

We anticipate the role taking approximately 5-10 hours per week with it growing in the coming months. Some weekend work will be required due to its nature. You will be required to sign a proprietary information agreement.

‍

You will need to supply your own laptop and WiFi to access the online virtual office.  

Renumeration will be paid on an hourly basis, at a rate negotiable based on experience.

‍

We look forward to hearing from you. Please send any questions to the email provided below.

Please submit your CV/resume to: contact@fertilitywise.com Subject: Community Moderator